DHCD's Community Revitalization Office (CRO) Webinar Creating Community Vitality Series Connectivity + Community Services July 14, 2021 11 a.m. - 12:15 p.m. Speaker: Kevin Byrd, Executive Director, New River Valley Regional Commission (NRVRC) Services and Infrastructure represent the core function citizens expect of government. Often residents in a community may take these functions for granted until something goes wrong or an emergency happens. Ensuring services and infrastructure are not only maintained, but also receive routine investments helps communities deliver on a consistent basis and navigate unique circumstances such as emergencies. This session will examine changes in traditional services and infrastructure, discuss emerging trends, and methods to implement new approaches. Topics will include water, sewer, broadband, citizen access to government and the changing expectations of citizens as it relates to the role of government delivering services and infrastructure.